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# Solving problems

If you’re having trouble with Renamer, try these solutions.

The filename isn't being renamed
Click the pop-up menu, and make sure you have either selected a) “Filename” if you only want to rename the filename but not the file ending, or b) “Filename and Suffix” if you want to rename the filename and its ending. For Find & Replace make sure that if you’re using any of the characters *, ?, +, ( or ) in your find text that “Regular expression” is deselected.
The file extension isn't being renamed
Click the pop-up menu, and make sure you have either selected a) “Filename and Suffix” if you want to rename the filename and its ending, or b) “Suffix only” if you want to rename only the file ending.
After a rename the file icons are rearranged
To keep file icon positions, choose Renamer > Preferences. Click Advanced and set the “Rename with” option to Finder. Note that this method is slower than renaming with the System method.

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